Privacy Policy
How We Care for Your Information
At New Era Tours, we believe that a truly luxury travel experience begins with trust. As a New Zealand-based business, we are committed to protecting your personal information with the same level of care and attention we provide on our curated journeys through Rajasthan and beyond.
1. The Information We Collect
To curate your journey and ensure your comfort and safety, we collect information such as:
* Identity & Travel Documents: Names, dates of birth, and passport details required for international flights, Indian visas, and hotel registrations.
* Contact Details: Your email, phone number, and physical address.
* Health & Preferences: Dietary requirements, mobility considerations, or medical information necessary to ensure your well-being during activities like tiger safaris or desert excursions.
* Payment Information: Securely processed details for tour deposits and final bookings.
2. How We Use Your Information
We use your data solely to bring your travel experience to life, including:
* Securing luxury accommodations in 5-star and heritage properties.
* Coordinating domestic travel within India (including rail and private transport).
* Managing entry to historic sites, forts, and national parks.
* Communicating essential tour updates and Diwali celebration details.
3. Sharing Your Information (Cross-Border Disclosure)
Because our tours take place in India, we must share specific details with our trusted local partners (such as ground operators, boutique hotels, and safari guides).
Under NZ Privacy Principle 12, we ensure that these partners handle your information with a high standard of care. By booking with us, you authorize the transfer of necessary details to these international providers to fulfill your itinerary. We never sell your data to third parties for marketing purposes.
4. Keeping Your Data Safe
We take “reasonable steps” to protect your information from unauthorized access. Whether it’s stored digitally or in our physical tour registers, we prioritize security to prevent loss or misuse.
5. Your Rights
You are in control of your information. At any time, you have the right to:
* Request a copy of the personal information we hold about you.
* Ask us to correct any details that may be inaccurate.
6. Contact Us
If you have any questions about how we manage your privacy, or if you would like to exercise your right to access your data, please reach out to our designated person:
New Era Tours NZ